Returns & Exchanges
We want you to travel with confidence, which is why we offer a 30-day return policy on all unused luggage and travel accessories. Items must be returned in their original packaging with all hangtags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Shipping Label
Download and print the prepaid shipping label provided through the portal and attach it securely to your original shipping box.
Drop Off Package
Take your package to any authorized carrier drop-off location; ensure the barcode is visible and the box is taped shut.
Receive Your Refund
Once our warehouse inspects the returned merchandise, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing